Monday, April 24, 2006
Spyware???
Hello Peter,
I have just returned from holidays in Asia and upon turning on my computer, up pops a window telling me "my three days movie pass trial period has expired and if I want to stop the annoying reminders, to pay an amount by credit card"!!!!!!!
There is an annoying music in the background that you just cannot stop and you are unable to delete the window?
Any suggestions?
Regards,
Graham Hindson
Hi Graham,
I think you have some spyware or adware in your machine. I suggest we need to remove this via a two programs which are free to download http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10401314.html?tag=lst-0-1 and http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10399602.html?tag=lst-0-1 once you download these and run the updates on these files your should then scan the computer and they will remove the offending items. Once that is completed I suggest running a registry cleaner over the machine, this is a free one that is good but you do really need to buy a commercial one. These are the free ones you can use in the meantime http://www.download.com/Abexo-Free-Registry-Cleaner/3000-2094_4-10434887.html?tag=lst-0-2 and http://www.download.com/Clean-My-Registry/3000-2094_4-10492572.html?tag=lst-0-4 .
Thanks for your email and I hope this helps..
Peter
I have just returned from holidays in Asia and upon turning on my computer, up pops a window telling me "my three days movie pass trial period has expired and if I want to stop the annoying reminders, to pay an amount by credit card"!!!!!!!
There is an annoying music in the background that you just cannot stop and you are unable to delete the window?
Any suggestions?
Regards,
Graham Hindson
Hi Graham,
I think you have some spyware or adware in your machine. I suggest we need to remove this via a two programs which are free to download http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10401314.html?tag=lst-0-1 and http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10399602.html?tag=lst-0-1 once you download these and run the updates on these files your should then scan the computer and they will remove the offending items. Once that is completed I suggest running a registry cleaner over the machine, this is a free one that is good but you do really need to buy a commercial one. These are the free ones you can use in the meantime http://www.download.com/Abexo-Free-Registry-Cleaner/3000-2094_4-10434887.html?tag=lst-0-2 and http://www.download.com/Clean-My-Registry/3000-2094_4-10492572.html?tag=lst-0-4 .
Thanks for your email and I hope this helps..
Peter
# posted by Peter Saville - IT Consultant @ 7:16 pm 
